Approximated.app Data Retention Policy
Last updated: August 3, 2026
This policy describes how long Approximated, Inc. (“Approximated”) retains the categories of data processed in providing the Services, and how data is deleted. Capitalized terms have the meaning given in our Terms of Use.
Retention Periods
| Data Category | Retention |
|---|---|
| Account and billing data Name, email, authentication credentials, subscription and invoice records. | Retained for the life of the account. After account closure, deleted within 30 days, except billing records we are required to keep for tax and accounting purposes. |
| Service configuration Virtual hosts, domains, DNS records, routing and security rules. | Retained while in use. Deleted configuration is removed from active systems promptly and purged within 30 days of deletion or account closure. |
| TLS certificates and private keys | Retained while the associated domain is active on the Services; removed within 30 days of the domain being deleted or the account being closed. |
| Traffic logs and analytics Request records and security event data generated by proxying traffic. | Request-level records (including client IP addresses) are retained for up to 14 days. Security event and IP reputation data is retained for up to 90 days. Aggregated traffic statistics that do not identify individuals are retained for up to 24 months. |
| Support communications | Retained for the life of the account and up to 24 months after account closure. |
Backups
We keep encrypted backups of production data on a rolling basis for disaster recovery. Data deleted from production systems ages out of backups within 60 days. Backups are used only to restore service and are not used to reconstruct deleted customer data for any other purpose.
Deletion Requests
You may delete Service configuration at any time through the dashboard or API, and may request deletion of your account and associated data by emailing support@approximated.app. We complete deletion requests within 30 days, except where we are required by law to retain specific records.
Changes to This Policy
We may update this policy from time to time and will post the current version on this page. Material changes will be communicated to account holders by email.